Privacy Policy

Last updated: January 5, 2026

CityTurtles (“we”, “our”, “us”) respects the privacy of individuals and organisations that interact with our platform, programs, and website. This Privacy Policy explains how information is collected, used, stored, and protected when you engage with CityTurtles and its offerings.

1. Information We Collect

CityTurtles may collect the following categories of information:

Basic contact information provided voluntarily (such as name, email address, organisation, role)
Participation data related to sustainability programs and pilots
Aggregated behavioural data related to mobility actions (e.g., participation in low-carbon commuting activities)
Website usage data collected through standard analytics tools

CityTurtles does not collect precise real-time GPS location data for individual tracking.

2. Purpose of Data Collection

Information is collected solely for purposes including:

Operating and improving CityTurtles programs and platforms
Verifying and aggregating sustainability behaviour
Generating climate-related insights and reports
Communicating with participating organisations and institutions
Supporting ESG, BRSR, and SDG-aligned reporting outputs

3. Data Use and Aggregation

All behavioural and emissions-related data is processed in an aggregated and contextualised manner for reporting and analysis. Individual-level data is not sold, traded, or used for unrelated commercial purposes.

4. Data Sharing

CityTurtles does not sell personal data. Information may be shared only with:

Participating organisations for program reporting
Service providers supporting platform operations
Regulatory or legal authorities where required by law

5. Data Security

CityTurtles employs reasonable technical and organisational safeguards to protect information against unauthorised access, misuse, or loss.

6. Data Retention

Data is retained only for as long as necessary to fulfil program, reporting, or legal obligations.

7. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the website or platform constitutes acceptance of any updates.

8. Contact

For privacy-related inquiries, contact:
info@cityturtles.com